FAQ

What if I want to make changes to my order?

To make changes to an order, you must contact us directly using our contact page or notify us by email at info@rockyandjames.com. You may request to change the size, color, cancel the order, hold the order until further notice, etc before it enters production.

Why are plus sizes more expensive?

It is an industry standard that plus sizes always have an upcharge, as they do for us from our vendor. Larger sizes require more fabric which in turn makes the price higher. 

What is your replacement/return policy?

We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc.